Technical support is available via e-mail to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .  Urgent enquiries can be made by telephone: 01733 707882.  Before requesting support, please check the FAQs and the knowledge base to see whether your question has already been answered there first.

Please note:  Unlike most hosting companies, we do offer technical support for Joomla to all of our hosting customers.  However, we do not provide support for any 3rd party components, modules, plugins (mambots), or templates that are not part of the core product (except for commercial ones we have written ourselves).